Privacy Poilcy

1. Introduction

At Sub Loome, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our online services. It follows the requirements of the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy regulations.

By accessing this website, you agree to the terms described below. If you do not agree, please discontinue using our services.

2. Information We Collect

We collect limited personal information necessary to operate our online store, process orders, and improve your experience. This may include:

• Full name and contact details (email address and phone number);
• Billing and shipping addresses for order processing;
• Payment details (processed securely by third-party providers);
• Account credentials if you register on our site;
• Device identifiers, browser type, IP address, and general usage data collected through analytics tools or cookies.

We only collect the minimum information needed to provide our services and communicate with you effectively.

3. How We Use Your Information

Your personal data is used solely for lawful business purposes, including:

• Processing and fulfilling your purchases;
• Providing customer support and responding to inquiries;
• Managing and securing your account (if created);
• Improving our website performance and user experience;
• Preventing fraud and ensuring site security;
• Complying with applicable legal obligations and responding to official requests from U.S. authorities.

We never sell your personal information to third parties.

4. Third-Party Access

We may share limited data with trusted service providers who help us operate our store and deliver services, such as:

• Shopify Inc. (e-commerce platform);
• Payment processors like PayPal Holdings Inc. and affiliated gateways;
• Professional partners providing IT, hosting, analytics, and support services.

All third parties are contractually required to safeguard your information and use it only for the purpose of providing their services to us.

5. Cookies and Tracking

Our website uses cookies and similar technologies to function correctly and analyze traffic. Cookies help us remember preferences, measure performance, and improve the browsing experience. You can disable or delete cookies in your browser settings at any time. Essential cookies are required for the website to operate properly.

6. Data Retention

We retain personal information only for as long as needed to fulfill the purposes outlined in this policy or as required by U.S. law. When data is no longer necessary, it is securely deleted or anonymized.

7. Security Measures

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, misuse, or unauthorized access. While no system is entirely immune to cyber threats, we continuously update our practices to align with recognized U.S. cybersecurity standards.

8. Your Rights

Under the CCPA and other U.S. privacy laws, you may:

• Request a copy of the personal data we hold about you;
• Ask for corrections to inaccurate or outdated information;
• Request deletion of your personal data where legally permitted;
• Opt out of direct marketing or withdraw consent for promotional emails at any time.

To exercise these rights, please contact us using the details below. We may verify your identity before fulfilling requests to ensure data protection.

9. Marketing Communications

We may send promotional emails about new products or offers if you have subscribed to our mailing list. You can opt out anytime by clicking “unsubscribe” in the email footer or contacting our support team directly. We comply with the U.S. CAN-SPAM Act and all applicable state regulations governing electronic communications.

10. Children’s Privacy

Our website is intended for adult users. We do not knowingly collect or process information from individuals under 18 years old. If such data is inadvertently collected, it will be promptly removed upon discovery.

11. Policy Updates

We may revise this Privacy Policy occasionally to reflect updates in legal requirements or operational changes. The latest version will always be available on this page. Continued use of the website after changes are posted indicates your acceptance of the revised policy.

12. Contact Information

If you have any questions about how your information is collected or used, please contact our privacy team:

Email: support@subloome.com

Phone: +1 315-333-7008